Electronic and Information Technology Accessibility Policy Guidance

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This policy guidance provides information and recommendations for complying with UB’s EIT Accessibility Policy.

Recognizing that electronic and information technology (EIT) accessibility can be complicated, no single guidance document can completely address every related issue. This guidance document explains applicable standards and procedures at UB.

Background

The State University of New York and the University at Buffalo are strongly committed to diversity and inclusion. An essential part of inclusion, EIT accessibility helps ensure that individuals with disabilities have equal access to electronic and digital resources and content. Additionally, EIT accessibility is required by law. People with sensory, motor, cognitive or learning impairments may not be able to access digital content that is created or structured in certain ways. These individuals may use assistive technology, such as captioning, screen readers or other modifications, to access digital content. While assistive technology can be very effective in conveying online content, digital content designed without accessibility in mind may form barriers to access. Understanding common issues for individuals with impairments helps authors and developers appreciate the need for ensuring accessibility in EIT.

Visual Impairments

Individuals with visual impairments may use assistive technology such as screen readers to read the text on a webpage aloud or convert the text to Braille. It is valuable to understand how a screen reader user accesses digital content.

  • Screen reader users usually navigate a page using their keyboard. A website that cannot be navigated solely with the use of a keyboard can pose a barrier to some users.
  • Proper heading structure helps a screen reader user understand the page organization. They can quickly scan the headings on a page and skip to the content they want to read.
  • Similarly, screen reader users may choose to listen to all of the links on a page and skip to a desired link. If a page includes generically labeled links (e.g., “click here,” “learn more” or “next”), the screen reader will read the generic labels without any context, providing no information about the link destinations.
  • Screen readers cannot interpret images, so screen reader users rely on properly coded alternative text to provide the content of an image. Additionally, some incorrectly developed documents—particularly PDFs—may look like text but are actually images of text, making them inaccessible to screen reader users.

Individuals with visual impairments may use assistive technology such as screen readers to read the text on a webpage aloud or convert the text to Braille. It is valuable to understand how a screen reader user accesses digital content.

  • Screen reader users usually navigate a page using their keyboard. A website that cannot be navigated solely with the use of a keyboard can pose a barrier to some users.
  • Proper heading structure helps a screen reader user understand the page organization. They can quickly scan the headings on a page and skip to the content they want to read.
  • Similarly, screen reader users may choose to listen to all of the links on a page and skip to a desired link. If a page includes generically labeled links (e.g., “click here,” “learn more” or “next”), the screen reader will read the generic labels without any context, providing no information about the link destinations.

Screen readers cannot interpret images, so screen reader users rely on properly coded alternative text to provide the content of an image. Additionally, some incorrectly developed documents—particularly PDFs—may look like text but are actually images of text, making them inaccessible to screen reader users. Cognitive and Learning Impairments

Users with cognitive and learning impairments may:

  • Have difficulty processing information on a webpage,
  • Become confused with complex website layouts or inconsistent navigational schemes, and
  • Have difficulty focusing on lengthy sections of text

Hearing Impairments

Users with hearing impairments rely on synchronized captions on videos and transcripts of audio files to understand the content on a page. 

Physical or Motor Impairments

Users may not be able to operate a mouse, making keyboard or alternative input navigation essential. They may also need more time to complete tasks on a webpage and/or larger clickable target areas.