VOLUME 33, NUMBER 28 THURSDAY, May 9, 2002
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Srihari pairs academics with business
Company founded by UB faculty member to unveil new software development in June

By DONNA LONGENECKER
Reporter Assistant Editor

When Rohini Srihari started Cymfony back in 1995, she was CEO, president, secretary and coffee maker for the fledgling company, as well as its founder.
 
  Rohini Srihari, founder of Cymfony, looks forward to the unveiling of her company's latest software development, Brand Dashboard™.
  PHOTO: JESSICA KOURKOUNIS
   

A quiet-spoken, unassuming computer scientist, Srihari accomplished the Herculean task of putting Cymfony, which currently specializes in data extraction software, on the business map while teaching full-time as an associate professor in the Department of Computer Science and Engineering.

Today, Srihari is designated as founder and chief scientist at Cymfony, and is looking forward in June to unveiling Brand Dashboard™, the company's latest software development.

She also maintains a position as a research scientist at the Center of Excellence for Document Analysis and Recognition (CEDAR), which has developed handwritten address interpretation software that is used by the U.S. Postal Service, as well as the first software program designed to develop computer-assisted, handwriting analysis tools for forensic applications.

In all of her endeavors, Rohini Srihari thrives on seeing the growing synergy develop between the business world and the scientific knowledge and research it takes to develop a product.

She says that in the early days of Cymfony, the focus was on just staying alive financially, in part by designing Web sites and applying for research-and-development grants. In 1997, the company received more than $2.5 million from collaborations with the Air Force, Navy and Northrup Grumman. In 2000, the company received $10 million in venture capital from companies in New York and Palo Alto, Calif.

"That year, I spent half my time on the road," says Srihari. "It's been a long transition, thinking about what commercial product to offer and building up the management team." She says managing her time was tough and she scaled back her teaching responsibilities until the business was on a sound footing. Now, she's looking forward to getting back into the classroom this fall. "I like the interaction with students and not only that, teaching forces you to learn the material really well," she adds.

Brand Dashboard™ is a tool designed to measure the effectiveness of marketing communications. The customers Cymfony is pitching the software to include public relations agencies, advertising agencies and clipping services—any business that has an interest in knowing what drives successful product recognition in the marketplace. Customers also can check out how their competitors are faring.

"The product essentially monitors several thousand sources of information on a regular basis. These sources include national publications, such as The New York Times and The Wall Street Journal, as well as regional publications, industry publications and trade magazines," says Srihari. The software tracks instances of brand mention and computes various metrics regarding the context in which the brand is being mentioned—the when, where, how and with whom brands are being talked about—leveraging a company's ability to maximize brand equity. "It's a great report card tool," says Srihari. The software eliminates time-consuming and expensive clipping services. "I think it's hitting a sweet spot in terms of the need for such a product," she adds.

Supporting Brand Dashboard™ is the InfoXtract engine—"the pride and joy of what we've worked on all this years," says Srihari. "Information extraction is a technology that's needed for analyses of large volumes of documents and its especially useful if you don't know what you're looking for," she explains.

The InfoXtract engine performs complex grammatical analysis of the text to identify important entities, concepts, relationships and events in the document. For example, the software is able to discover related information hidden in unstructured documents, finding people who have been mentioned in the last three weeks, and pinpointing events and relationships between people. It extracts such information quickly and at the level of phrases, she explains, saving valuable time reading huge volumes of documents by offering smaller doses of information.

Since Sept. 11, Cymfony has been approached by various government agencies interested in the InfoXtract software, says Srihari.

When it comes to negotiating the business world, Srihari admits that at first she didn't want much to do with that side of company development. But now she thinks she's a better researcher because of her experiences in building a company from the bottom up.

"I've learned so much the hard way—we still don't know how successful we're going to be, she says. "Once you're the founder it's still your baby."

"There are two worlds that collide. There's the R&D world and academia—scientists who really like to push the envelope in terms of what's being done and then there's the real world out there," she says.

"The business community is much more frenetic, with time and cost pressures, but both communities are necessary."