Get help with IT services

Ways to contact us

About us

Tech Squad car at Baird Point.

The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >

Most common questions

Faculty and staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 200F Baldy Hall, North Campus
    • 104 Diefendorf Hall, South Campus

Service-specific help

UB Learns / Top Hat / Teach Anywhere

UB Print Anywhere (Wepa)

Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET

Panopto

Support hours: M-F, 8 a.m. to 8 p.m. ET

Zoom

Support hours: 24/7

Hours

All hours are Eastern Time. Hours subject to change.

Phone Support

Monday, 8/26 - Wednesday, 12/18*
Day Opens Closes
Monday 8:30 a.m.
6 p.m.
Tuesday 8:30 a.m. 6 p.m.
Wednesday 8:30 a.m. 6 p.m.
Thursday 8:30 a.m. 6 p.m.
Friday 8:30 a.m. 6 p.m.
Saturday Closed
 
Sunday Noon 5 p.m.

*Holidays/Exceptions:

Monday, September 2: Closed
Wednesday, November 27: 8:30 a.m. - 5 p.m.
Thursday, November 28: Closed
Friday, November 29: Closed

Classroom Support

Monday, 8/26 - Wednesday, 12/18*
Day Opens Closes
Monday 7:30 a.m.
8 p.m.
Tuesday 7:30 a.m. 8 p.m.
Wednesday 7:30 a.m. 8 p.m.
Thursday 7:30 a.m. 8 p.m.
Friday 7:30 a.m. 8 p.m.
Saturday 8 a.m.
4 p.m.
Sunday Closed  

*Holidays/Exceptions:

Monday, September 2: Closed
Wednesday, November 27: 8:30 a.m. - 5 p.m.
Thursday, November 28: Closed
Friday, November 29: Closed
Saturday, November 30: Closed