As part of UB’s comprehensive efforts to monitor and prevent the spread of COVID-19, the university has established a phone line for students who have tested positive for the virus. With this phone line, students can report their positive test and receive assistance as needed.

Reachable at 716-645-1400, the phone line extends support to all UB students, including those living off and on campus. The phone line is not a medical helpline. Phone line staff are trained to assure confidentiality.

“We understand that students will have many questions and concerns as a result of a positive COVID-19 test result,” says Christina Hernandez, interim vice president for student life. “Phone line staff will provide students with important information regarding health, housing and academic resources. As necessary, students will be referred to UB Health Services or their primary care provider for medical care.”

Faculty and staff who are contacted by students who have tested positive for COVID-19 should direct students to the phone line, where they can report their positive test and receive assistance as needed.

The phone line is staffed from 8:30 a.m. to 5 p.m. Monday through Friday. Callers will be asked to leave a message when calling outside of these hours.  

As UB continues to respond to the COVID-19 pandemic, protecting the health and safety of the university community remains paramount. For more information about UB’s planning and response to COVID-19, go to https://www.buffalo.edu/coronavirus/latest-update.html.