3-Day ISO 9001:2015 Internal Auditor Training (IA24)

This course is based on the 2015 version of the ISO 9001 Standard – which employs a process approach that incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking – and is applicable in manufacturing, service and public service sectors. It features a detailed review of the standard, audit activities and techniques, objective evidence to gather, and third-party external auditor expectations when assessing ISO 9001:2015 management system compliance for certification.

Content includes new or changed requirements related to:

• Understanding the organization and its context
• Understanding the needs and expectations of interested parties
• Leadership and commitment
• Actions to address risks and opportunities and the concept of risk-based thinking
• Strengthened criteria for quality objectives
• Documented information

TCIE’s business-centric approach prepares participants to not only assist their companies in becoming ISO compliant, but in driving efficiencies, error reduction and increased profitability through proper use and management of the ISO system.

The training incorporates formal tutorials, group workshops and open forum discussions. Full class attendance is required for certification.

Hours: 24

• Understand concepts and vocabulary of quality systems, their benefits, and approaches to effective management of quality systems to improve company performance
• Complete internal process audits of an organization’s Quality Management System (QMS) while ensuring it meets requirements of the standard
• Acquire a range of skills needed to be an effective internal auditor, including audit diplomacy and communication skills, team-building skills, process assessment and continual improvement

Individuals interested in planning, scheduling or performing first-party (internal) audits; outsourced team members performing second-party audits; quality assurance professionals and managers; management representatives; and ISO 9001:2015 implementation team members

None

John, a QMS Exemplar Global Certified Lead Auditor has 40 years of experience in quality assurance and regulatory affairs management at major companies, including Bausch & Lomb, Novartis and Baxter Healthcare. In each role, he has been responsible for global quality system design, manufacturing quality and regulatory compliance. 

$1,195