Brightspace resources for Student and Faculty usage
Download the Brightspace Application, called PULSE, in the Google Play or Apple Store
Please click on the link or scan the QR code if you need assistance with setting up your Brightspace Account or resetting your password.
o Training Workshop Video Index
UCAWD/EOC Training Workshop Video Index - Google Docs
o Brightspace Fundamentals Video Index
Comprehensive Brightspace Video Index - Google Docs
o Brightspace Advanced Index
Illuminations Comprehensive Index - Google Docs
o Brightspace Gradebook Video
https://www.youtube.com/watch?v=94hDHIcmv9U&list=PL6Xrs39_KA2bHjWzaewjkjpaThzX6DR1L&index=5
o SUNY Brightspace Training Videos
Do not contact the SUNY Helpdesk for login or password assistance. Instead use the link for Student Brightspace User Account Assistance (above) for login or password support
SUNY Help Desk Contact Information
https://online.suny.edu/help/
Hours:
Monday – Friday 7:00am-12:00am (Midnight EST)
Saturday 10:00am - 6:00pm EST
Sunday 10:00am - 9:00pm EST
Phone: 1-844-673-6786 or 1-518-320-1300 (Direct)
https://sunyonline.teamdynamix.com/TDClient/1985/Portal/Home/