Follow these steps to edit or remove your direct deposit information.
Log in to your HUB Student Center through MyUB. Click Billing/ Payments (Figure 1).
Click Payment Options in the navigation menu (Figure 2).
You are brought to the QuikPAY homepage. Click Manage Refunds in the navigation menu (Figure 3).
Click Manage My Refunds to enroll in direct deposit (Figure 4). You will leave this page and enter a new site.
You are brought to the Refunds homepage. To change the bank account your refund will be deposited in, Click Edit Refund Method (Figure 5).
You are prompted to enter the authentication code sent to your email or mobile device and click Submit (Figure 6).
Enter updated bank account information and click Save (Figure 7). Please note: Student's name must be listed on the bank account. Failure to do so may result in a paper check being generated.
Log in to your HUB Student Center through MyUB. Click Billing/ Payments (Figure 1).
Click Payment Options in the navigation menu (Figure 2).
You are brought to the QuikPAY homepage. Click Manage Refunds in the navigation menu (Figure 3).
Click Manage My Refunds to enroll in direct deposit (Figure 4). You will leave this page and enter a new site.
You are brought to the Refunds homepage. To remove the direct deposit information and receive a paper check click Remove Refund Method (Figure 5).
Click Yes to remove your direct deposit information and receive your refund by mail. Click No to keep your current direct deposit information (Figure 6).
Nelnet's customer service information can be found at the Customer Service link at the top of the screen (Figure 7). There is also a Live Help feature available Monday through Friday, 9:00 a.m. to 6:00 p.m. EST.
You may also Contact the Student Accounts office by phone at 716-645-1800 or online through our Contact Us page.