Working in Residential Life

No matter what is going on, UB's residential professionals do their best to have fun and be innovative. Here's a typical week for our Residence Hall Directors and GA Assistant Hall Directors:

• Weekly committee, administrative and professional training meetings are fundamental to the Campus Living mission. 
• It is normal to find RHDs spending their office hours around their buildings, interacting with cleaning staff and working with students. 
• You will find the AHDs spending administrative hours in the building working with the RAs to plan programs and attending programs.
• RHDs and AHDs have one-on-one meetings with Resident Assistants (RAs) weekly. RHDs in certain buildings will have one-on-one meetings with Academic Assistants every other week. 
• You will find RHDs conducting student conduct hearings.
• RHDs and AHDs participate in bi-weekly professional development on a variety of topics. They are also required to serve on committees, such as Paraprofessional Staff Training, Professional Staff Recruitment, Professional Staff Development, Social Justice and Inclusion, Appreciation, Paraprofessional Staff Selection or Residential Education. 
• Emergency response is also an important part of this position. Each night, one professional is on duty in each community. While on duty, they are required to carry a departmental cell phone and serve as a backup and resource to the RAs on duty.
• Graduate AHD's serve as the Advisors to their Hall Councils. 
• RHD and AHD positions are non-traditional positions and require evening and weekend commitments throughout the semester. Examples include RA Staff meetings and attending programs. Given the expectation for availability in a live-in professional position, a departmental cell phone is issued and staff are expected to carry and answer this phone when contacted.

Here's a typical week for our Complex Directors and Assistant Complex Directors:

• CDs and ACDs participate in weekly meetings with leadership team. There are components of property management within the positions. For example, CDs meet daily and direct outside contractors for snow removal, landscaping and turnover activities, establish priorities for in-house custodial & maintenance staff within their complex, and manage a large operating budget.
• CDs and ACDs manage the turnover process for all apartments being vacated by students before new residents move into the spaces including assessing all apartments before occupancy. 
• It is normal to find the CDs spending their office hours around their buildings, interacting with cleaning staff and working with students, mediating roommate conflicts and addressing billing issues. 
• You will find the ACDs spending time in the office working with the CAs to plan programs, approving all programming expenditures and managing on-site business and fitness centers.
• CDs and ACDs have one-on-one meetings with Community Assistants (CAs) bi-weekly. You will find CDs and ACDs conducting student conduct hearings. 
• Emergency response is also an important part of this position. Each night, one professional is on duty for all apartment communities. While on duty, they are required to carry a departmental phone and serve as a backup and resource to the CAs on duty. 
• ACDs serve as the advisors to their Village Councils.
• CD and ACD positions are non-traditional positions and require evening and weekend commitments throughout the semester. Given the expectation for availability in a live-in professional position, a departmental cell phone is issued and staff are expected to carry and answer this phone when contacted.