Gowanda Electronics, a leading supplier of high-performance magnetic components based in Gowanda, NY, faced some looming problems. Changeover times for a critical winding machine were not only too lengthy, but varied greatly. The order entry process involved excessive, unneeded walking and suffered from frequent delays, creating a custom order lead time that could span weeks. Gowanda Electronics turned to TCIE for Lean Six Sigma assistance to spur operational improvements.