This course introduces value stream mapping (VSM) and its place within the overall problem-solving methodology of Lean: a diagnostic tool for identifying and quantifying waste in a process, and the first step in the journey to determining the root cause of a problem. Course topics include Kaizen, scope definition, team selection and engagement, project planning, VSM techniques, process metrics and root cause analysis.
Hours: 8
Anyone, from any industry, who wants to detect exactly where within a process a problem is occurring, from Lean rookies to those who have been disappointed in previous VSM activities; it is especially useful for those leading an improvement effort
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“The only thing worse than training your employees and having them leave is not training them and having them stay.”
— Henry Ford, founder, Ford Motor Company