University at Buffalo (UB)
UBIT SECURITY ALERT: UB Login Phish - Do not click UNIVERSITY AT BUFFALO MISCONDUCT REPORT (9/10/26)Get help with IT services
Ways to contact us
About us
The UB Tech Squad will help students with their tech, for free, at their service counter on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >
Most common questions
Faculty and staff
Connection Troubleshooter
Check your internet connection and view details that can help identify problems, including your IP address, internet provider, DNS, VPN status, connection speed and connectivity.
Service-specific help
UB Learns / Top Hat / Teach Anywhere
UB Print Anywhere (Wepa)
- 1-800-675-7639
- wepanow.com
- Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET
Charge + Lock stations
Panopto
- support@panopto.com
- Support hours: M-F, 8 a.m. to 8 p.m. ET
Zoom
- Submit a request
- Chat with a virtual assistant
- Support hours: 24/7
Hours
All hours are Eastern Time. Hours subject to change.
Phone Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 8:30 a.m. | 6 p.m. |
| Tues | 8:30 a.m. | 6 p.m. |
| Wed | 8:30 a.m. | 6 p.m. |
| Thurs | 8:30 a.m. | 6 p.m. |
| Fri | 8:30 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Mon., 9/7: Closed
Thu., 11/26: Closed
Fri., 11/27: Closed
Classroom Support
| Day | Opens | Closes |
|---|---|---|
| Mon | 7:30 a.m. | 8 p.m. |
| Tues | 7:30 a.m. | 8 p.m. |
| Wed | 7:30 a.m. | 8 p.m. |
| Thurs | 7:30 a.m. | 8 p.m. |
| Fri | 7:30 a.m. | 8 p.m. |
| Sat | 8 a.m. | 4 p.m. |
| Sun | Closed |
*Holidays/Exceptions:
Mon., 9/7: Closed
Thu., 11/26: Closed
Fri., 11/27: Closed
| Day | Opens | Closes |
|---|---|---|
| Mon | 9 a.m. | 6 p.m. |
| Tues | 9 a.m. | 6 p.m. |
| Wed | 9 a.m. | 6 p.m. |
| Thurs | 9 a.m. | 6 p.m. |
| Fri | 9 a.m. | 6 p.m. |
| Sat | Closed | |
| Sun | Noon | 5 p.m. |
*Holidays/Exceptions:
Mon., 9/7: Closed
Thu., 11/26: Closed
Fri., 11/27: Closed
UBIT Services Status
