UBIT - University at Buffalo

Students in silhouette on devices (photo by Douglas Levere).

Students in silhouette on devices (photo by Douglas Levere).

Service guides

Learn about the software and services UB provides to help you study, teach and work.

New to UB

A student deciding what to do.

A student deciding what to do.

Students

Faculty

Staff

IT Staff

Former UB

Baird point pictured.

Baird point pictured.

New to UB technology guide

Students technology guide

Faculty technology guide

Staff technology guide

IT staff technology guide

Former UB technology guide

Contact the UBIT Help Center

Call 716-645-3542 UBIT Help Center

See more ways to contact UBIT Help Center

Update your Zoom App by February 1st

Beginning February 1, 2025, you will no longer be able to use an old version of Zoom when joining and hosting meetings at UB.

New UBIT support site makes tech help even easier

In December 2024, UBIT launched support.buffalo.edu, a new ticketing site for UB students, faculty, and staff.

Students: save on laptops, streaming and more with these discounts

Being a student isn’t easy, but a little help can go a long way.

Own a Copilot+ PC? Opt out of Microsoft Recall

Here’s why UB Information Technology strongly recommends opting out of Microsoft Recall.

Most popular guides

Contact the UBIT Help Center

UBIT Services Status

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> See All UBIT Alerts
> Current Phishing Scams

Recent Videos

Explore free software and apps
9/19/24
Learn how you can explore free software and apps available for all University at Buffalo students, faculty and staff.
Top 5 Hidden UBIT Secrets for Students
4/5/24
UB student, Moth Medina, takes you through the the top 5 hidden UBIT secrets that all University at Buffalo students need to know about.
Day in the Life of a UB Tech Squad Technician
11/18/24
Follow University at Buffalo student Ray in his day in the life as a UB Tech Squad Technician. Learn how the Tech Squad can help you with your devices on campus.
Leveling Up UB's Game Studies
10/1/24
The 12th annual Replaying Japan Game Studies Conference took place both at the University at Buffalo and the Strong National Museum of Play. The event featured a gaming demonstration at UBIT's Level Up esports arena.
Get to Know Your CIO: Dr. Heath V. Tuttle
10/17/24
Learn more about Dr. Heath V. Tuttle, University at Buffalo's Vice President and Chief Information Officer.

Faces & Voices

"Digital technology... can provide humans with a new perspective."
12/5/22
Heeba Kariapper >
UB Senior
Computer Science and English
"We’re being encouraged to do more and more online teaching activities. Although I embrace this trend, I don’t want to lose the connection to my students either."
11/10/21
James Lenker >
Associate Professor
Department of Rehabilitation Science
“Whether you’re talking about classics, or engineering, or anything in between, technology like that… stands in the right place to change a lot of what we think about traditional education.”
12/2/22
Michael Kicey >
Area librarian and UB adjunct instructor
“Our team has beaten teams that might be a lot better than us in terms of skill, but we practice in-person so our chemistry together, our trust with each other is better than any team I’ve ever seen.”
12/2/22
Marsad Kabir >
UB Senior
Computer Science

Ways to Get Help

Walk-up location
12/19/24
Visit the UBIT Help Center in 3rd floor Silverman Library (Capen Hall) on North Campus.
UBIT Help Center Online
12/3/24
Make requests from UBIT through our online forms, and track the status of open tickets.
Book the Tech Squad
12/19/24
Students can schedule an appointment with the UB Tech Squad to help with their tech.
Your department's IT
11/3/22
UB faculty and staff can look up their departmental IT for additional support options.