Service Description:

EHSA

The EHSA tracks the disposal of all radiological and chemical waste on campus.

The academic community can request via web interface a waste removal request directly to EH&S. Canned and custom reports can be executed. Additionally regulatory documents can be printed to fulfill government regulatory requirements.

Intended Audience: University Facilities - EH&S

Availability: Monday - Friday 7 a.m. - 5:00 p.m. 

Application Support: Monday - Friday 7 a.m. - 5:00 p.m. 

How to access: RDWeb & Web Client

Upstream/Downstream Dependencies (internal use only): Enterprise MySQL Database Infrastructure, RDWeb Infrastructure, Campus Network Access and site firewall operation, Domain Name Service (DNS), TSM Tape Backup Service, UB Storage Area Network, UB VMWare Infrastructure, UBAD

Service Level Statement Form

Response Hours Definition 1st Tier 2nd Tier
1. Urgent
Business cannot function without an immediate resolution of the problem. 1 Hour  
2. High Problem has immediate workaround but there is high probability business will be impacted. 2 Hours  
3. Normal
Question or issue not affecting the conduct of normal business. 1 Business Day  
4. Limited

After the first contact all further work will be estimated and scheduled as time permits.

2 Business Days  
5. None

No assistance available, however, we may be able to direct to other resources.

2 Business Days  
Still need help?

Contact the UBIT Help Center.