Police Video Surveillance Cameras provides live streaming video of many areas of UB to the University Police and (for certain departmentally-owned cameras) to various campus departments.
The police do not actively monitor all the video feeds. Video is continuously recorded, and saved for a certain number of days, for possible later review. (Note: there are several other non-CIT managed video camera services on campus.)
Intended Audience: University Police and certain participating UB departments.
Availability: 24 x 7
Support: 24 x 7
Access: restricted
Upstream/Downstream dependencies (Internal use only): Campus Network and power; VM infrastructure
| Response Hours | Definition | 1st Tier | 2nd Tier | Complete |
|---|---|---|---|---|
| 1. Urgent | Business cannot function without an immediate resolution of the problem. | 1 Hour | 2 Hours | 2 Hours |
| 2. High | Problem has immediate workaround but there is high probability business will be impacted. | 2 Hours | 4 Hours | 6 Hours |
| 3. Normal | Question or issue not affecting the conduct of normal business. | 2 Business Days | 1 Business Day | 3 Business Days |
| 4. Limited | After the first contact all further work will be estimated and scheduled as time permits. | 2 Business Days | 2 Business Days | 4 Business Days |
| 5. None | No assistance available, however, we may be able to direct to other resources. | 2 Business Days | 2 Business Days | 4 Business Days |
Contact the UBIT Help Center.