Prepare for the move to UBmail (Exchange Online)

1. Clean up old mail and empty your deleted and junk folders on Gmail:
   • Volunteers, Alumni and Retirees: Your maximum mailbox size is 50gb. At 48gb, you will begin receiving warnings and mail delivery will be prevented. Check your Gmail mailbox usage
   • Faculty, Staff and Students: Your maximum mailbox size is 100gb. At 98gb, you will begin receiving warnings and mail delivery will be prevented. Check your Gmail mailbox usage
2. Review your contacts to ensure you do not have more than three email addresses per contact
3. If you used your UB Google account for logging into other, non-UB applications, update your email address associated with these apps before your UBmail is migrated to Exchange Online. For instance, if an app such as Pinterest prompts you to sign in with a Google account, it's essential to change the email linked to that app as the buffalo.edu account won't be a Google account after you are migrated
   
4. The night before the migration, log out of your email account on all devices

All email forwarding rules will be removed. Forwarding rules have been disabled and forwarding is no longer allowed.

• Mail messages
• Folder structure
• Contacts: A maximum of three (3) email addresses per contact are migrated over (you may want to make a copy of your contacts just to be safe)
  
• Calendar events
• Filtering rules will be migrated and remain turned off by default. Please verify the rules on Outlook before enabling them.

• Mail: Vacation settings, Automatic reply settings
• Meeting rooms: Room bookings
  
• Calendars: Shared calendars and event colors
• Contacts: Gmail tags, contact URLs, and custom tags 
  
• Forwarding and redirects will not be migrated or able to be re-enabled.

Stored or saved Google information can be accessed at https://myaccount.google.com:

• Third-party Google logins, e.g. Pinterest login with Google, will no longer work on your mobile device or computer.
• Passwords saved to Password Manager must be manually exported and then imported to a personal Google account.
• Payment methods must be removed and then re-added to your personal Google account.
• Manage any Subscriptions linked to your Google account.
  

1. Log into UBmail – follow steps below
2. Filter rules have been migrated and are turned off by default. Review and verify the rules in Outlook before enabling them.
3. Set up your phone or tablet

1. Clear your browser cache before you access the first time
2. Use ubmail.buffalo.edu to check your email in a web browser.
   
   • Alumni and Retirees must log in through the web client at least once every 90 days to keep email active, otherwise email delivery to and from your @buffalo.edu will be suspended. Six months from that date your mailbox and its contents will be deleted.
3. Log in with your UB email address and password

UBIT strongly recommends using a web browser to read email. If you choose to use Outlook, the minimum requirements and supported mail clients are: Outlook 2016/2019/MS 365 for Mac and Windows.

See Set up your phone or tablet for options.

For alumni and retirees who no longer want to keep their buffalo.edu account:

• We recommend you set up an Out of Office reply on your account to notify people who contact you that you will be changing your email:
  • Pre-migration: See Send automatic out of office replies from Google
  • Post-migration: See Send automatic out of office replies from Outlook
• Log into or contact any websites that use your @buffalo.edu email address and change your email to your non-UB email address
• Manually forward messages to your non-UB email address
  

• Volunteers, alumni and retirees: Your maximum mailbox size is 50gb. At 48gb, you will begin receiving warnings and mail delivery will be prevented. Check your Gmail mailbox usage.
• Faculty, staff and students: Your maximum mailbox size is 100gb. At 98gb, you will begin receiving warnings and mail delivery will be prevented. Check your Gmail mailbox usage.

If your mailbox is too full:

• Remove old messages you no longer need
• Empty deleted and junk folders
• Remove attachments from mail messages
• Manually download messages or move them to another account

• Safe Links
• Focused Inbox
• Improved junk mail handling

No. If you are not seeing a message you expected, look in your Junk Folder.

No. Faculty, staff and current students already had access to Microsoft 365 products, and will continue to have access. Retirees and Alumni (including graduating students) do not have access to Microsoft 365 products.

Sorry, no.

Sorry, you will need to change it to use something else, such as a non-UB Google email (@gmail.com). You will no longer be able to log into other services using your UB Google account syncing process once migrated.