Call Handlers are simple phone trees included with the UB VOIP Phone service.
Call handlers answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages. A phone consultation will be arranged to discuss the available options and develop a customized call handler to meet your departmental needs. You may want to use call handlers in the following ways:
Note: Your department must designate a staff member to record and manage the greetings.
See also
Contact the UBIT Help Center.