Official On-Campus Housing
Mail and Package Delivery
At UB you have mail and package services right on-campus. Every residence hall and apartment complex has a mail and package center conveniently located on site for you to mail flat letters, receive USPS letters and/or pick up packages.
On this page:
Questions
If you have questions about a specific mail/package delivery, including inquires about forwarding, please fill out the mail/package inquiry form.
Campus Mail Services
716-645-2743
CampusMail@buffalo.edu
Services Offered
US Postal Service (USPS)
US Post Office (USPS) - Campus Mail works directly with the post office to have these items delivered directly to your area mailroom daily (Monday-Friday).
Letters (Flat Mail) will be delivered via mailbox by 6pm each day; no notification is sent when letters are delivered. Students are encouraged to check their mailboxes at least once a week as important University information is still sent this way (refund checks, University notifications, etc)
Packages / Perishables will be processed throughout the day as they are delivered. Students will be sent an email from ‘campuslivingparcels’ notifying them of the delivery and pick-up location. All USPS packages should be processed by 6pm daily. Campus Living has limited space for perishable items. We will attempt to store these items in a refrigerator, when available. Students who plan on having temperature sensitive medications shipped can contact Campus Mail for more information and to work out delivery details (campusmail@buffalo.edu).
Other Delivery Vendors (Amazon, FedEx, UPS)
Other Delivery Vendors deliver directly to residential mailrooms. Deliveries are made throughout the day. Although you may get a notice from the 3rd party vendor that your package was delivered, it is not available for pick up until it is processed by Campus Living and you are sent an email from ‘campuslivingparcels’ notifying you of the delivery.
Although we partner with all vendors, Campus Mail has limited authority to help with packages that are mis-delivered, lost prior to receipt by mailroom, etc. Students should contact the company who sent the product to file a claim. Campus Living will hold packages for 2 weeks; after that time, unclaimed items will be returned to sender.
Each residential mailroom has an outgoing USPS mailbox for stamped letters. Students who need to send out parcels/packages, or utilize services such as a UPS store, can visit the student bookstore, located on the north campus, adjacent to the University Commons.
During the academic year (Aug – May) Campus Living will deliver mail and packages to your current on-campus address. If it is shipped to one location on-campus and you live in another, Campus Mail will not forward your mail/package during university breaks, mail/packages will still be processed in your mailroom.
After a student moves off-campus, Campus Living will follow the standards of the delivery vendor.
United States Postal Service (USPS): Forward domestic mail/packages for 1 year. Items will be sent to the mailing address listed in HUB. If there is no updated mailing information in HUB, Campus Mail will use permanent address on file.
Amazon: All packages are Return to Sender, Amazon will not forward.
Federal Express (FedEx): Varies based on item, consult vendor to discuss options.
UPS: All packages are Return to Sender, UPS will not forward.
Confirm the package was sent using the correct address format. See the example below for proper addressing.
Look online at the shipping vendors website to see the status of your delivery. Be sure to have the tracking number of the package.
Packages may take several hours after being received by Campus Living to be processed. Do not contact the mailroom until after 6pm if the package was delivered that day.
If the package was delivered prior to that day, contact your area mailroom.
If your mailroom has not received the package, please contact the person who shipped the item and initiate a lost package process with the shipping vendor.
Flat Mail
First Class Mail will be forwarded to the forwarding address on file within the UB HUB Student Center. Students without a forwarding address on file will have mail forwarded to their permanent address. If no forwarding or permanent addresses are on file, or it has been longer than one year since you resided on campus, the mail will be returned to the sender.
We are not able to forward Standard and Non-Profit mail, these types of mail will be disposed of as per USPS guidelines.
Please keep your forwarding and permanent addresses up to date in HUB.
Packages
USPS packages can be forwarded to the forwarding or permanent address in HUB - with the forwarding address being the first option.
NO other carriers including UPS, Fed Ex, Amazon, etc. forward packages. Packages sent by carriers other than USPS will be returned to the senders.
Flickinger Court residents have flat mail and USPS package services provided directly by the United States Postal Service. All issues with mail or package delivery should be directed to www.USPS.com.
Packages delivered by third party vendors, i.e. UPS, Fed Ex, Amazon, etc., will be held at the Community Center.
How to Address Mail to Flickinger Court:
Your full name
Your apartment number
(e.g. 02J Flickinger Court)
Amherst, New York 14228
Your Mailing Address
All items should be addressed to your on-campus housing address, using:
Your full name
Room number, bed space and building
Buffalo, New York Zip Code
DO NOT use the words “University at Buffalo”, any other building names or any street names.
Example
Jacob Coleman
222A Wilkeson Quadrangle
Buffalo, New York 14261
Find Your Zip Code
| Building | Zip Code + 4 |
|---|---|
| Clement Hall | 14214-8008 |
| Clinton Hall | 14261-0056 |
| Creekside Village | 14261-0055 |
| Dewey Hall | 14261-0057 |
| Evans Quad | 14261-0051 |
| Fargo Quad | 14261-0050 |
| Flickinger Court | 14228-3365 |
| Flint Village | 14261-0090 |
| Goodyear Hall | 14214-8002 |
| Greiner Hall | 14261-0065 |
| Hadley Village | 14261-0030 |
| Lehman Hall | 14261-0058 |
| Red Jacket Quad | 14261-0052 |
| Richmond Quad | 14261-0053 |
| Roosevelt Hall | 14261-0059 |
| South Lake Village | 14261-0060 |
| Spaulding Quad | 14261-0054 |
| Wilkeson Quad | 14261-0055 |
Outgoing Packages
To mail your packages, visit the UPS store, located over at the UB Commons on North Campus.
Questions?
If you have any questions about general mail delivery issues, please contact your area mailroom directly or email a member of the Campus Mail team at CampusMail@buffalo.edu
Mailroom Locations and Details
Each residential area on north campus has its own mail/delivery area. Those locations, along with hours of operation are indicated below:
North Campus
Location: 12 Creekside Village (in the community building)
Phone: 716-645-5870
Local delivery street address: 30 Skinnersville Road
Do not use local street address for mail/packages.
Package Pick-Up Hours:
Monday-Friday 9 a.m. - 11 p.m.
Saturday-Sunday 12 p.m. - 11 p.m.
Location: 161 Academic Center
(Down the hall from the Ellicott food court towards Wilkeson Quadrangle; near the Blake Academic Success Center.)
Phone: 716-645-5524
Package Pick-Up Hours:
Monday-Friday 10 a.m. - 6 p.m.
Saturday 11 p.m. - 3p.m.
Sunday CLOSED
NOTE: Ellicott Residents have Flat Mailbox access with swipe card 7 days/week, 24 hours/day. Your mailbox combination can be found on your key envelope that you were given at check in.
Helpful suggestions
The Ellicott Mail and Package Center is a busy place that serves thousands of students. We know it can be confusing to navigate so we have provided written instructions as well as a step by step video.
How to unlock your mailbox
Location: 19 Flickinger Court (in community building)
Phone: 716-645-7906
Package Pick-Up Hours:
Monday-Friday 9 a.m. - 8 p.m.
Saturday-Sunday 12 p.m. - 8 p.m.
Location: 300 Flint Village (in community building)
Phone: 716-645-5830
Local delivery street address: 65 Augspurger Road
Do not use local street address for mail/packages.
Package Pick-Up Hours:
Monday-Friday 9 a.m. - 11 p.m.
Saturday-Sunday 12 p.m. - 11 p.m.
Location: 111 Lehman Hall (Red Door Lounge on first floor near the area office)
Phone: 716-645-2135
Local delivery street address: 50 Hadley Road
Do not use local street address for mail/packages.
Package Room Hours:
Monday-Friday 9:30 a.m. - 8 p.m.
Saturday 12 p.m. - 5 p.m.
Sunday CLOSED
Mailboxes in Governors are located on the first floor of each building. Questions related to mail, including mailbox combinations, can be answered at the Governors Area Office, 108 Lehman.
Packages are delivered to student via Lockers and through the Package Room. Your email notification will identify where you can pick up your package. Package lockers are accessible 24/7, while package room hours are highlighted above.
Location: A 102 Greiner Hall (First Floor, A Wing)
Phone: 716-645-8900
Local delivery street address: 105 Lee Road
Do not use local street address for mail/packages.
Package Pick-Up Hours:
Monday-Friday 9 a.m. - 8 p.m.
Saturday-Sunday 12 p.m. - 5 p.m.
Location: 90 Hadley Village (in community building)
Phone: 716-645-7725
Package Pick-Up Hours:
Monday-Friday 9 a.m. - 11 p.m.
Saturday-Sunday 12 p.m. - 11 p.m.
Location: 211 South Lake Village (in community building)
Phone: 716-645-5810
Local delivery street address: 35 St. Rita’s Lane
Do not use local street address for mail/packages.
Package Pick-Up Hours:
Monday-Friday 9 a.m. - 11 p.m.
Saturday-Sunday 12 p.m. - 11 p.m.
South Campus
Location: Tunnel between Goodyear and Clement Hall -- Goodyear 017
Phone: 716-829-3144
Local delivery street address:
Goodyear Hall: 25 Goodyear Road
Clement Hall: 5 Goodyear Road
Do not use local street address for mail/packages.
Package Delivery Hours:
Monday-Friday 12 p.m. - 8 p.m.
Saturday-Sunday 12 p.m. - 5 p.m.
Forwarding Your Mail
As you prepare to move out of your on-campus residence, please make sure to update your mailing address in the HUB Student Center (via MyUB).
If you do not update your information in HUB, any USPS flat mail sent to your on-campus residence may be returned to sender or forwarded to the permanent address you have on file with the university.
Rules and regulations about package forwarding are made by the individual vendor. For information on package forwarding after move out, please contact the agent that delivered your package.
Flickinger Court students are also encouraged to complete a mail forwarding card with the United States Postal Service (www.usps.com).
Mail and Package Inquiries
If you have any questions about a mail delivery on-campus, Please submit this request and a member of the Campus Living Mail Services staff will respond, A few items to consider BEFORE you fill this form out:
United States Postal Service (USPS): If you have a delivery from the post office and it indicates it has been "Delivered to Campus" but you have not been notified by Campus Living, this means that it is still being processed at Central Receiving and has not arrived at your building on campus yet.
All Other Mail Delivery Vendors: If you have a question about the status of the delivery that has not arrived on campus yet, please contact them rather than filling out this from. We cannot contact vendor for you.