Logging In and Selecting Your Duo Verification Method

When you attempt to access a protected UB service (like HUB or UBmail), you will be asked to enter your UBITName and password, and then to use a Duo verification method.

Instructions

1. When prompted, log in with your UBITName and password

2. The Duo verification method you last used will appear. For instance, if you last used a Duo Push, you will see:

Zoom image: Screenshot: Check for a Duo Push Screenshot: Check for a Duo Push.

3. To select a different verification method, click the Other options link and select from the other options (depending on your affiliation your options may vary):

Zoom image: Screen shot: Other options to log in (Duo Push, Duo Mobile passcode, Text message passcode, etc.) Screen shot: Other options to log in (Duo Push, Duo Mobile passcode, Text message passcode, etc.).

4. You may be asked if the browser you are using can be trusted. If you are on a personal device that you do not share with others, select Yes, trust this browser. This will reduce the number of times you need to verify your UBITName login with Duo*.

Zoom image: Screenshot: Trust this browser? Screenshot: Trust this browser?

* “Yes, trust browser” is a setting that gets saved in your browser's cookies If you use a different computer or browser, or clear your cache and cookies, you will need to verify your identity with Duo. Never use the feature on public or shared devices.

Still need help?

Contact the UBIT Help Center.