Keeping your UBmail when you graduate or retire from UB

Those graduating or retiring from UB are eligible to keep UBmail.

Make sure your mailbox is under 50GB

When you retire from UB or graduate, your mailbox size will be reduced to 50GB. You will be unable to send or receive email if you exceed the limit. Please ensure you are below quota prior to retiring or graduating.

Log in every 90 days to keep your account active

To keep your UBmail address after graduation or retirement, all you need to do is keep using it: Read, send or delete a message once every 90 days to keep your account active, through a browser or your favorite app.

If you don't log in:

  • After 60 days you will be sent a reminder in email to log in within the next 30 days.
  • If you still don't log in within the next 15 days, you will receive another reminder.
  • After 90 days, if you still haven't logged in, your UBmail will be deactivated. Your mailbox will still retain the messages within.
  • If you haven't logged in after 120 days, your UBmail mailbox will be removed. The mailbox will be deleted along with its contents. Messages sent to your account are automatically returned to the sender as undeliverable.

Reactivating your UBmail

If you did not log in at least once every 90 days and your account was deactivated:

If your mailbox was deleted, you will receive a new, empty mailbox on UBmail (Exchange Online), regardless of which email you had previously.

Retiring faculty and staff

You are encouraged (but not required) to notify your department’s IT staff of your imminent retirement to ensure continued access to files.

Common questions

What if I don't want to keep my UBmail account?

If you don't want to keep your UBmail, don't log in for 90 days.

I graduated before 1998 and never had a UBITName. Can I use UBmail?

No, but you can sign up for UB Connect, a permanent email forwarding service offered by the Alumni Association.

See also

Still need help?

Contact the UBIT Help Center.