Building partnerships through collaboration.
No, the individual named on the face of the card is the only person authorized to use the card. Cards cannot be shared. If you will be out of the office for an extended period of time, contact Stephanie (Stevie) Ruffino at 716-645-8748 to request a temporary suspension.
Contact the supplier to request a replacement receipt or invoice. If the supplier cannot produce a replacement, contact your Accounts Payable Associate for assistance.
To report lost or stolen cards:
Contact the supplier and request a refund to the card for any sales tax paid. Supply the UBF Activities Sales Tax Exempt Certificate. Be sure to include the University at Buffalo Foundation in any billing profile to match the Sales Tax Exempt Certificate.
American Express Customer Support
If possible, try to contact the supplier to investigate. If you cannot identify the transaction or reach the supplier, contact American Express at 1-800-492-4920. For additional assistance, contact your Accounts Payable Associate or Stephanie (Stevie) Ruffino at 716-645-8748.
To file a dispute, contact American Express via telephone at 1-800-492-4920. Disputes must be submitted to American Express within 60 days of the statement. Retain documentation and list the transaction on your monthly summary noting it is in dispute. Retain documentation of the dispute for your records. For additional assistance, contact your Accounts Payable Associate or Stephanie (Stevie) Ruffino at 716-645-8748.
Contact your Accounts Payable Associate or contact Stephanie (Stevie) Ruffino at 716-645-8748 for assistance. Cards must be canceled prior to your departure.
If you are transferring to another academic unit, and wish to keep your card, please provide an updated default account number.
Once canceled, the destroyed card must be returned via campus mail to:
UBF
Center for Tomorrow
North Campus
We greatly appreciate your assistance with closing out the account prior to your departure.
For questions, please contact your Accounts Payable Associate or Stephanie (Stevie) Ruffino at 716-645-8748.
Additional recommendations are available from:
How You Can Protect Cardholder Data (UB Information Technology)
Do not share your PCard.
Yes, the Procurement Card can be used for travel related purchases.
You can use a Procurement Card (PCard) to purchase a variety of business-related travel, meals, supplies and other appropriate expenses permitted under current university and departmental guidelines with UBF funds. PCards have dollar limits.
The PCard should not be used for the following types of purchases: donations, political campaign activities, cash advances, gift cards/gift certificates, food purchases for employee or staff meetings, payments for services to consultants, professionals, or other individuals, splitting purchases to circumvent maximum per transaction amount, automated or recurring billings, security cameras, employee relocation expenses, payments to the university, Research Foundation, or UBF, or personal use.
University or Research Foundation employees may apply for a PCard. Cards are issued to individuals. Ideally, the cardholder should be anyone who handles purchasing or travels on a routine basis.