Health Insurance FAQ

February 28, 2025 for the Spring 2025 semester. 

Yes, you will receive frequent reminders during the open waive/enrollment period to your UB email.

International waivers can be completed by visiting the Haylor, Freyer and Coon website. Please visit the International page for instructions. 

A waiver must be submitted annually during the open waiver and enrollment period.

You will receive an email from notifications@uhcsr.com  that an ID card is available for you, and to view, download or request a hard copy ID Card, to please visit the UHCSR website. 

Log in to the insurance portal to look up participating providers or contact the insurance company.

For international students, please complete the dependent enrollment form and mail with check or money order to the insurance company. 

You can view entire health plan benefits by viewing the member guide on our website. 

Please contact Haylor, Freyer and Coon by email with a copy of your current insurance carrier's termination letter to begin the enrollment process. Once enrollment is finalized, the insurance fee will be posted on your student account bill.

To complete an enrollment with loss of coverage, please complete the enrollment form available on our website and provide a letter from your previous insurance showing the last day of coverage. 

Yes, dental coverage is included in the 24-25 international insurance plan.

Please email Haylor, Freyer and Coon to begin the process of your termination. 

This video will help you understand the basics on how insurance plans work in the United States. Certain situations do not apply as UB has already selected the most optimal plan for our students and the premium is billed and paid through student accounts. These premiums are billed biannually (fall and spring) for our international students.