Install and sign in

Learn how to install Zoom on your computer and log in with SSO (Single sign-on, your UBITName and password).

On this page:

Installing Zoom desktop client

Before you can host a meeting with Zoom, you must have the Zoom Desktop Client installed. Your IT staff may have done this for you. If you are using a personally owned computer:

  1. Go to https://zoom.com/download
  2. Click Zoom Desktop Client
  3. Follow the prompts to install the software

Signing in from the Zoom Desktop Client

1. Launch the Zoom Desktop Client

2. Click Sign In

Zoom - click sign in.

3. Click the SSO button

Zoom image: SSO button SSO button.

4. Enter “buffalo” for Your company domain and click Continue

Zoom image: Enter buffalo Enter buffalo.

5. You will be taken to the UB Sign in screen. Enter your UBITName and password and click Sign In

6. Authenticate with Duo

7. A Zoom web page will open, and a box will appear with an option to open Zoom. Click either open zoom.com or Launch Zoom

Zoom image: open zoom open zoom.

Signing in from the Zoom mobile app

1. Install and launch the Zoom mobile app for your device

2. Click Sign in

Zoom image: sign in sign in.

3. Select SSO as your sign in option

Zoom image: open zoom open zoom.

4. Enter "buffalo" as the domain and click Continue or go. 

Zoom image: domain is buffalo domain is buffalo.

5. You will be taken to the UB Sign in screen. Enter your UBITName and password and click Sign In

6. Authenticate with Duo

7. Click Launch Zoom > Open if prompted

Signing in from the UB Zoom Web portal

The Zoom web portal gives you access to all of your Zoom profile settings and all advanced scheduling options.

1. Visit buffalo.zoom.com/signin

2. Click the Sign in button

Zoom image: open zoom open zoom.

3. You will be taken to the UB Sign in screen. Enter your UBITName and password and click Sign In

4. Authenticate with Duo

Signing in from Zoom.us

If you go to zoom.us, do not enter your email address and password at the top of the page.

1. Scroll down and click the SSO button

Zoom image: Use SSO Use SSO.

2. Enter "buffalo" as the domain and click Continue

3. You will be taken to the UB Sign in screen. Enter your UBITName and password and click Sign In

4. Authenticate with Duo

Log in to watch a Zoom Recording

Most Zoom recordings require you to log in with your UB account to view. When you click on the link Zoom will open a new window and ask you to log in.

1. Scroll down and click the SSO button

Zoom image: Use SSO Use SSO.

2. Enter "buffalo" as the domain and click Continue

3. You will be taken to the UB Sign in screen. Enter your UBITName and password and click Sign In

4. Authenticate with Duo

Common questions

How do I have Zoom start when I turn on my computer?

  • Windows: Go to the Zoom client and click on your profile picture at the top right, then click Settings. Click on General and then check the box that says Start Zoom when I start Windows
  • Mac: CTRL-click the Zoom app in the Dock, select Options > Open at Login.

I was able to log in yesterday using my Zoom client, but today I can't get in?

Make sure your Zoom client is up to date, and update it if it's not the current version. Zoom updates its clients every three months, and if you are not using the current version, it won't allow you to log in.

Need help? Contact the UBIT Help Center or your departmental IT support.