Building partnerships through collaboration.
FedEx for UB
Use FedEx for your small package departmental inbound and outbound shipping needs. Invoicing will be managed centrally on a consolidated bill and any UB account can be used when creating a shipment including State, Research Foundation (RF) and UB Foundation (UBF).
On this page:
FedEx for UB
- Take advantage of New York State Contract Pricing
- Create your own shipping labels and track your shipments
- Schedule Pickups from FedEx
- Order FedEx Supplies
Account Setup
The university has set in place multiple FedEx accounts for many departments, however if your department is in need of a FedEx departmental account please e-mail the following information to UBConsolidatedBilling@buffalo.edu :
- Department Name
- Building and Room
- City, State, Zip
- Contact Name
- Contact Phone Number
- Contact E-mail
Adding Additional Users to Account
Many users can be tied to the same departmental FedEx account. In order to request a new user to be added to your existing FedEx account please e-mail the below information to UBConsolidatedBilling@buffalo.edu :
- FedEx Account number (if available)
- Name (First and Last)
- Campus Address
- Phone Number
- Email Address
- Default Account Number (to be used if no account number is provided in a shipment)
Once the new user is set up they will receive a welcome e-mail with their login information and helpful links.
How Billing Works
All billings will be processed through a consolidated billing process through Business Services. Any UB Account can be used when creating a shipment, this includes State, Research Foundation (RF) or UB Foundation (UBF) accounts.
Add Your UB Account Number
To ensure that the correct UB Account number is charged you may add it in Step 4 of the shipment process.
If you have any questions related to your bill, please email us at UBConsolidatedBilling@buffalo.edu
Using the FedEx Website
Add your UB Account Number
Don't forget to add in your UB Account Number (State, RF or UBF) in Step 4 of the shipment process.
There multiple ways to get your shipments to FedEx such as:
- One-Time Pickup
- Recurring Pickup
- Dropoff at a FedEx Location
FedEx Express shipping supplies are complementary and are available to order on the website, these supplies include (but are not limited to) the following:
- Envelops
- Paks
- Boxes and Tubs
- Airbills or Air Waybills (including pre-printed)
- Pouches
- Labels
The FedEx Service guide provides a list of all services with helpful links to websites with additional guidance and instructions.
Contact an Expert
For Direct Support from FedEx
- FedEx Customer Support – 1-800-GO-FEDEX – 1-800-463-3339
- FedEx Technical Support – 1-877-339-2774
- FedEx International Help Desk – 1-800-247-4747
- FedEx LTL Freight Customer Support - 1-800-393-4585 (LTL Freight is not covered under the NYS contract)
- Joseph Filipiak - Worldwide Account Manger FedEx Government Services, LTL Freight - (302) 542-8396, joe.filipiak@fedex.com
The FedEx Customer Resource Guide provides a detailed list of additional contact information and links to helpful resources.
For UB Specific Questions
Valerie Dennis
Asset Management, Card Programs and eProcurement
Financial Management
Phone: 716-645-2604
Email: vlb5@buffalo.edu
