Introduction to Critical Behavior Interviewing

Learn how to use Critical Behavior Interviewing (CBI) techniques for gathering and evaluating information about a candidate to ensure the best hire. CBI is predicated on the idea that past behavior is the best predictor of future behavior. Asking questions to ascertain how a candidate has behaved in challenging situations they have faced in the past provides the best insight into their ability to successfully execute the duties of the new position in the future.  

• Define behavioral indicators needed in a position
• Construct behavioral interview questions and probes
• Use an effective process and agenda for interviewing, creating consistency and reliability
• Reduce hiring mistakes by more accurately judging a candidate's present and long-term potential
• Enhance your knowledge of legal issues in the hiring process

UB faculty and staff who are responsible for interviewing and/or who lead and participate in search committees

None

Free